Use of information
When you place an order,
we receive your name, phone number, e-mail, mailing address and product
details. Once you reach the payment page, these are transmitted between
your computer and our web server via secure SSL encryption (padlock at
bottom of your browser). We DO NOT receive your credit card details, our
payment gateway provider "Total Web Solutions" processes these using
highly secure encryption on our behalf.
.
Terms and conditions
Your order will be despatched on receipt of payment
except in certain circumstances where an invoicing system is agreed.
.
Payment
Prices include VAT.
Our ordering system provides the options of paying online by
credit/debit card or offline (post or telephone) by credit/debit card,
cheque or postal order.
Credit or debit
card receipts will be posted with orders received offline by post or
telephone.
.
Delivery
Most orders are dispatched 1st
class the day they are ordered with no extra charge for this service.
Orders received too late for dispatching the same day will be dealt with
the following day.
Once the orders have left us and are in
the hands of the postal service, they are completely out of our control.
If you have not received your order within a week of us sending it to
you please contact us.
.
Delay
In the very unlikely event of a delay in
dispatching your order, we will contact you by telephone or, failing
that, email.
.
Cancelling you order
You can cancel your
order by emailing us or phoning us but as orders are processed so
quickly after receiving them we will be unable to accept the
cancellation if they have already been processed.
.
Copyright
All content included on this site, such
as text, graphics, logos, button icons and images, are the property of
Its For You Ltd and protected by United Kingdom and international
copyright laws.
The compilation of all content on this
site is the exclusive property of Its For You Ltd.
.
Mistakes
All orders go through a strict
checking process before being sent out, so errors very rarely occur.
However, if one does occasionally slip through and it is our mistake we
will of course send replacements.
If you have made a mistake in
providing us with details of your order we regret we cannot offer free
replacements. However, we may offer replacements at a reduced price.
..
Complaints
If you have a
complaint about any aspect of our service please contact us by phone or
email. We will respond very quickly.
|
Basket
